Privacy Policy for Streets Online

Effective Date: 27.04.2025

Thank you for playing Streets Online! This Privacy Policy explains how MByte Development ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our mobile game, Streets Online (the "Game").

We are committed to protecting your privacy. Please read this policy carefully. By using the Game, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

• Information collected automatically on launch:
  • Device ID: A unique identifier for the device you use to play the Game. We collect this upon game launch to identify your device and potentially link usage before registration.
• Information you provide upon registration or during gameplay:
  • Email Address: Used for account creation, communication (like password resets and policy updates), and customer support.
  • Username: Your chosen in-game name, used for identification within the Game.
  • Notification Preferences/Tokens: If you grant permission, we collect information needed to send you push notifications related to the Game.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage the Game: Account creation, authentication, enabling game features, saving progress.
• To provide customer support: Responding to your inquiries and troubleshooting issues.
• For communication: Sending important game updates, security alerts, support messages, and policy updates via email (if provided). Sending push notifications (if enabled).
• To show advertisements: We may use your Device ID to show advertisements within the Game. You may be able to limit ad tracking via your device settings (see Section 6).
• To process payments: While you mentioned payments, please specify here if you collect payment information directly or use third-party processors (e.g., Google Play, Apple App Store) and what data is involved. [Placeholder: Add specific payment processing details here if applicable.]
• To improve the Game: Using aggregated or anonymized data for analytics and understanding player behavior (potentially via Firebase, see Section 3).
• For security and legal compliance: Preventing fraud, enforcing our terms, and complying with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share your information with third-party service providers under the following circumstances:

• Firebase: We use Firebase (a Google service) for backend services including:
  • Authentication: To securely manage user logins.
  • Tracking/Analytics: To understand how the Game is used, identify bugs, and improve performance. Firebase may collect your Device ID and usage data.
  • You can learn more about Firebase's data practices here: https://firebase.google.com/support/privacy and Google's Privacy Policy: https://policies.google.com/privacy
• Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use HTTPS for encrypted communication between your device and our servers. However, no internet transmission or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with the Game services. We may retain certain information after account deletion if required for legal compliance, dispute resolution, or enforcing our agreements.

6. Your Rights and Choices (GDPR)

As we are based in Poland, you have rights under the General Data Protection Regulation (GDPR) regarding your personal data:

• Right to Access: You can access most of your personal data (like email and username) directly within the Game's profile section.
• Right to Rectification: You can update or correct inaccurate information (like your username or potentially email, depending on implementation) in the Game's profile section.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your account and associated personal data, which can be initiated from the Game's profile section or by contacting us.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing.
• Right to Withdraw Consent: Where we rely on consent (e.g., for push notifications), you can withdraw it at any time (e.g., via device settings).

Specific Choices:

• Push Notifications: You can opt-out of receiving push notifications by changing the settings on your mobile device.
• Advertising: You can often limit ad tracking or opt-out of personalized advertising using the settings on your mobile device (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android). This will not stop ads completely, but they may be less relevant. You can learn more about ad choices at https://optout.aboutads.info/ or https://www.youronlinechoices.eu/.

To exercise any of these rights not directly available in-game, please contact us at the email address below.

7. Children's Privacy

The Game is not intended for children under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by sending an email to the address associated with your account or by posting a notice within the Game. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

mByte Development
Email: [email protected]

Data Deletion Requests

To request deletion of your personal data:

• Email us at [email protected] with the subject line "Data Deletion Request"
• Include your in-game username and the email associated with your account
• We will process your request within 30 days and send confirmation when completed

Identity Verification

To protect your privacy and ensure that only you can delete your data, we follow a verification process:

1. When you submit a deletion request, we'll send a verification email to the address associated with your account
2. This email will contain a unique verification link or code that's valid for 24 hours
3. You must click the link or enter the code to confirm your identity
4. For additional security, we may also ask you to provide information that only the account owner would know, such as:
   • Date your account was created
   • Most recent in-game purchases
   • Your character's level or other account-specific details

You can also submit your request using the form below:

Alternatively, you can mail your request to:

mByte Development
Data Privacy Team

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This policy is effective as of the date first written above.